Ohme Home Pro User Guide | Elecology

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 Ohme Home Pro User Guide

Making the Most of the Ohme Home Pro’s Top Features

The Ohme Home Pro is designed to provide a smart, seamless EV charging experience with advanced features tailored for residential use. Here’s how you can use these features to the fullest:

 

Setting Up Your Ohme Home Pro

Getting started with the Ohme Home Pro is quick and straightforward, thanks to its user-friendly design and app integration. Follow these steps to ensure a smooth setup:

 

Energy Tariff Integration with Intelligent Octopus

One of the standout capabilities of the Ohme Home Pro is its ability to integrate with energy tariffs and help users optimise charging costs by taking advantage of off-peak rates. If you’re a customer of Octopus energy, your Ohme Pro is automatically eligible for energy tariff integration through  Intelligent Octopus. Follow the process below to connect your Intelligent Octopus Tariff to your Ohme account:

  • Pull up your Octopus Energy app. Tap 'Get Started.'

  • The app will ask you which device you wish to connect to. Choose 'Chargers.'

  • When prompted, choose the model of your installed charger and the car you intend to charge.

  • Enter your Ohme account details on the next page.

  • The app will prompt you to confirm authentication. Tap the 'Confirm' button.

  • You’ll then be redirected to the Octopus Energy app. Tap 'Test Connection' from there. The app will proceed to run the test and complete the integration.

  • If the integration succeeds, a new tab labelled 'Devices' will appear in the Octopus Energy app. You can pair your Ohme account from there.

  • Once you finish pairing your account, the page will direct you back to the Ohme app so you can control and schedule your charging sessions from there.

  • You’ll see in the Ohme App that your tariff section should now include Intelligent Octopus automatically. There should also be a schedule for Intelligent Octopus in the schedules section.


Frequently Asked Questions

Below are answers to some common questions about the Ohme Home Pro to help you get the most out of your charger. Whether you need troubleshooting advice or guidance on advanced features, these responses aim to provide clear solutions and tips.


Get In Touch with Ohme

Need to contact Ohme directly? You can do so by phone at +44 20 3375 1586 from between 9am and 6pm on Mondays through Thursdays, and 9am through 5pm on Fridays. Please do note these lines are closed on public holidays.

You can also message Ohme’s support and sales teams via their website.